The front desk that never misses a call.
Flowlyy answers on the first ring, works out what the job is, quotes from your own price list and books it in. Nights, weekends, and while you're already on the phone.
This is what a missed call actually looks like.
Eight minutes, start to finish. It happens on evenings, weekends, and every time you're already on the phone to someone else — and the only trace it leaves is a number you don't recognise.
So what are yours worth?
Your figures, not ours. Open your call log for the last full week and count the ones that rang out, went to voicemail, or hit the engaged tone.
Arithmetic only — your inputs, multiplied. Flowlyy won't win every one of these. It will answer every one of them.
Four things, on every call, without you.
It asks what your best office manager would ask
What's broken, how bad, where, how urgent. By the end of the call the job is understood, not just logged as a message to return later.
Morning, you've reached Ridgeway Plumbing. What's going on?
My boiler's stopped. No hot water since last night.
Sorry — that's a cold morning. Any water leaking, or just no heat?
No leak. The display's showing an F1.
It prices from your book, never from its imagination
Your rates, your out‑of‑hours uplift, your exclusions. Anything not on the list, it says so and offers a survey instead of inventing a number.
It puts the job in the diary while the caller is still on the line
Live availability, your travel time, your blocked days. The appointment is written and the confirmation text is sent before they hang up.
It knows the difference between annoying and dangerous
Gas, flooding, no heat with a newborn in the house. Those go straight to a human, day or night, with everything it has already gathered.
On your line by the end of the week.
Send us your price list
A spreadsheet, a PDF, the back of an invoice. We load your services, rates, service area and working hours into the agent. Under an hour.
Ring it yourself and correct it
Call the agent as if you were a customer. Anything it gets wrong you tell it in plain English — "we don't go past Croydon" — and it's right on the next call.
Forward only the calls you choose
Start with after‑hours and overflow. Move it onto the main line once you've listened to a week of real calls. Turn it off in one click.
The failure you're picturing is the one we designed around.
An agent that invents a price or promises a slot you can't make is worse than voicemail. So it isn't allowed to.
It can only say numbers you wrote down
Prices come from your price book. No estimating, no "somewhere around".
It only offers slots that exist
Availability is read live from your calendar, with your travel and buffer rules applied.
It hands over when it's out of its depth
Anything unusual, angry or urgent goes to a human — with the context already gathered.
Every call is recorded and transcribed
Read exactly what was said on any call, and correct the agent straight from that transcript.
It tells people what it is
If a caller asks, the agent says it's an assistant and offers a human. No pretending.
Morning, you've reached Ridgeway Plumbing. This call's recorded. What's going on?
It's , my boiler's stopped. I'm at .
Sorry — that's a cold morning. Any water leaking, or just no heat?
No leak. The display's showing an F1.
Callout is £189, which comes off the repair if we fix it same day. I have Tuesday 9am.
This is what your customer's data looks like to everyone except you. The bars aren't decoration — that's the part of the record we don't keep in the clear.
I kept hearing the same thing from trades businesses: the work is there, the phone is the bottleneck. Not enough hours in the day to be on the tools and on the line at the same time.
Every "solution" was either an answering service reading a script it didn't understand, or a chatbot on a website nobody visits. Meanwhile the actual job was walking down the road to whoever picked up.
So Flowlyy does the one thing that matters: it answers, it understands the job, and it books it. If it can't, it gets you. That's the whole product.
What we've been saying out loud.
Posts from the Flowlyy feed. Same argument as this page, made shorter.
From £299 a month.
Flat fee plus included minutes. No per‑seat pricing, no setup fee, monthly rolling.
- One number, one agent
- Answer, qualify and book
- Calendar booking
- Recordings and transcripts
- Cancel anytime
- Everything in Overflow
- Price book quoting
- Emergency triage and escalation
- Outbound follow‑up and reminders
- ServiceTitan, Housecall Pro and Jobber sync
- Shared WhatsApp line with us
Running several branches? Talk to us about pooled minutes.
Before you put it on your line.
Will my customers know it's not a person?
What happens if it doesn't understand someone?
Do I have to change my phone number?
Can it handle accents and noisy job sites?
What if it books something I can't do?
How long until it's working properly?
Ring it yourself. It's the only demo that counts.
Put your number in and the agent calls you in about ten seconds. Be difficult with it.
No signup, no card. No follow‑up unless you ask.